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Please refer to our Returns policy.
Yes we want you to be 100% satisfied with your purchase. We offer a quibble-free 14 day returns policy whereby if you are unhappy with the product, we will offer either a refund or exchange.
Note: as prescription lenses are custom made – the cost of the lenses will not be refunded.
Yes we deliver globally. The shipping cost will be £15.00. For more accurate delivery times for different countries, please contact our Customer Support.
Yes you can track your delivery by calling The Glasses Company helpline. You can contact us for assistance quoting your order reference number. Our couriers do not send out a text prior to delivery.
We aim to deliver all purchases in the set delivery times mentioned in our delivery page. If you would like a specific date or time, please contact us before you place the order and we will aim to meet your requirements.
